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CE CREDIT WEBinars FOR YOUR ENTIRE TEAM banner

SPECIAL MIDWEST OFFER! Thanks to a partnership between Communication Solutions for Veterinarians and Midwest Veterinary Supply, save $10 per webinar when you use promo code MIDWEST.

EACH WEBINAR INCLUDES

  • Live webinars at 12 and 3 p.m. ET on third Thursday each month
  • Unlimited playback of recorded webinar the following day
  • Handout
  • 1 hour CE credit
  • Test
  • CE certificate

Enroll

MEET YOUR CONSULTANT

Picture of Wendy S. Myers, InstructorWendy S. Myers, CVJ, owns Communication Solutions for Veterinarians in Denver. Her consulting firm helps teams improve communication skills, client service and compliance. Communication Solutions for Veterinarians is a leader in phone-skills training. Wendy is a certified veterinary journalist. Her new book is 101 Communication Skills for Veterinary Teams. She has been an instructor for the American Animal Hospital Association's Veterinary Management School.

VISIT OUR WEBSITE FOR MORE RECORDED WEBINARS:

VIEW 2021 WEBINARS DETAILS (PDF)

2021 WEBINAR SCHEDULE

Third Thursday of each month,
12 and 3 p.m. ET

  • JANUARY 21

    End the Phone Frenzy

  • FEBRUARY 18

    Cut Curbside Care Time in Half

  • MARCH 18

    Deliver 5-Star Curbside Care Experiences

  • APRIL 15

    When You Can’t Handle the Tsunami of New Clients

  • MAY 20

    The Top 6 Skills for New CSRs

  • JUNE 17

    How to Compete With Online Pharmacies (and Amazon Pharmacy)

  • JULY 15

    Overcoming the "I Can't Afford It" Objection

  • AUGUST 19

    Everything You Need to Know About Scheduling

  • SEPTEMBER 16

    20 Perfect Phone Scripts

  • OCTOBER 21

    How CSRs Can Save 6 Hours a Day

  • NOVEMBER 18

    When Clients Behave Badly: Do This

  • DECEMBER 16

    Secrets to Keep Exams on Time